Business Automation
Problem: enquiries, follow-ups and reminders all depend on you remembering to do them.
We connect the tools you already use so the routine work happens automatically: enquiry alerts, follow-up messages, appointment reminders, thank-you notes.
- Automation audit of your current process
- Set up of 2 to 3 highest-impact automations
- Documentation your team can follow
Booking System
Problem: appointments live in a notebook, and double-bookings happen.
Online booking that syncs to your calendar, sends reminders to customers, and cuts no-shows. Customers book at midnight; you find it in your schedule at breakfast.
- Booking page in your brand
- Calendar sync and reminders
- Website and Google Business integration
WhatsApp Business
Problem: you're running a business on a personal WhatsApp number with no catalogue, no quick replies, no away messages.
A proper WhatsApp Business setup: catalogue, greeting and away messages, quick replies for your most common questions, and labels to keep enquiries organized.
- WhatsApp Business profile setup
- Product or service catalogue
- Quick replies and auto-messages
WhatsApp Automation
Problem: every enquiry gets the same five answers typed by hand, and the ones that arrive at night wait till morning.
On top of a proper WhatsApp Business setup, we build the flows: instant answers to the questions you get daily, keyword menus, catalogue replies, booking and order updates, and a follow-up nudge when a conversation goes quiet.
- Auto-replies for your ten most common questions
- Keyword menu and catalogue response flows
- Order and booking status updates
- Follow-up nudge for conversations that go quiet
Email Automation
Problem: new enquiries get one reply and then silence; nobody has time to follow up twice.
The sequences that do the remembering: a welcome series for new enquiries, follow-ups that go out on schedule, and a review request that arrives exactly when the work is delivered.
- Welcome sequence for new enquiries
- Two-step follow-up drip, written in your voice
- Review-request flow tied to delivery
- Plain-English handover of how to edit it all